NO.:   I001007-EN Date:   2019-04-29
Question:     Factory Reset for all E/H-V5 series
Answer:    

Required/Applied Condition: all Soyal E/H-V5 series with Firmware Version 4.01 and after

Indicator if Factory Reset is successful:controller will beep 4 times rhythms afterwards

1. Reset by pressing Reset Button

 

ControllerType

All E/H-V5 series controller

AR-725E / 331E/ 331E-S / 331EF / 331EF-S / 327H-V5 / 727H-V5 / 327E / 327EF-9000DO / 327EF-3DO / 881EF

Location of Reset Button

 

Factory Reset

Mifare Key

SOR Setting

User Capacity

MAC Address

IP Address

Controller Parameter

Users Data

Erase All Fingerprint Data

Directly press ResetButton only (press Reset Button in about 3 seconds, until the LED blinking red light, remove tools from pressing reset button)

 

 

 

 

 

V

 

 

Enter programming mode> press Reset Button(once LED is blinking red light, remove tools from pressing reset button)

 

 

 

 

V

V

 

 

Reset Button + ‘98’

(while pressing reset button, LED will flash red light, press 9 and 8, then remove tools from pressing reset button)

V

V

V

 

V

V

V

 

Reset Button + ‘99’

(while pressing reset button, LED will flash red light, press 9 and 8, then remove tools from pressing reset button)

V

V

V

 

V

V

 

 

 

2. Reset by entering Command

 

 

 

ControllerType

All E/H-V5 series controllerbuilt-in keypad

AR-725E / 331E / 331EF    AR-881EF / 331E-S / 331EF-S

After entering programming mode > enter Reset command

Factory Reset

Mifare Key

SOR Setting

User Capacity

MAC Address

IP Address

Controller Parameter

Users Data

Erase All Fingerprint Data

29*290#

V

V

V

 

V

 

 

 

29*298#

 

 

 

 

 

 

 

V

29*299#

 

 

 

 

 

V

 

 

29*29*#
(after entering reset command, controller will flash red light and will beep one time indicated erasing users data is successful, then exit programming mode)

 

 

 

 

 

 

V

 

 

3. Reset by select Reset Option in LCD menu

 

 

 

ControllerType

All E/H-V5 series controllerbuilt-in LCD

 

AR-327H-V5 / AR-727H-V5 / AR-837E / AR-837EF-9000DO / AR-837EF-3DO

entering programming mode> 4 Parameter (2)> 9 Factory Reset> 0/1/2

Factory Reset

Mifare Key

SOR Setting

User Capacity

MAC Address

IP Address

Controller Parameter

Users Data

Erase All Fingerprint Data

4> 9> 0 System Parameter

V

V

V

 

V

V

 

 

4> 9> 1 User Setting

 

 

 

 

 

 

V

V

4> 9> 2 System and User

V

V

V

 

V

V

V

V