Graphic Display Multi-Function Proximity Controller
AR-837-E◎10-level adjustable volume
◎Built-in HTTP Page for Remote Setup
◎Elevator Scheduled Control (Requires specialized firmware)
◎Alarm Schedule Function for Work Shift and Attendance Reminders.
◎IP-based controller supporting flush-mount and surface-mount
◎Cloud Access Control with Active Data Upload via TCP
◎Dynamic Graphics & Emergency Event Pop-up
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• For 701ServerSQL software [LAN] model selection and Keyless controller Parameter Setting Methods, please refer to FAQ |
For detailed information, please refer to ➤ Instant RFID Integration with PLC for Automated Parking & Machine Control
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Configuration method ➤
Please refer to 701ClientSQL manual_Chapter 15.5.2 "Mailbox Name" and email address configuration for mailbox event notifications in 701ClientSQL
STANDALONE & NETWORKING ACCESS CONTROL
Smart Mailbox Integration Application
Offline Cashless Payment & Store Value Application
Introduction to the Application of Enterprise Edition (E) Series Controllers with Roller Shutter Doors
Related Resources ➤Enterprise (E) Series Controllers: Roll Shutter Door, Anti-Tamper, and Various Alarm Applications and Wiring Compilation
| S (Dual Band) | |||
| Frequency |
125kHz:
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| UID Bits | 24~64 Bit (Adjustable) | ||
| RF Reading Range | 2-15 cm | ||
*MIFARE and MIFARE Classic, MIFARE DESFire, MIFARE Plus, MIFARE Ultralight are registered trademarks of NXP B.V.
| S (Dual Band) | |||
| RFID Crypto | CC Certification: AES Crypto comply with EAL5+ | ||
| Host | RS-485 (9600 bps) TCP/IP POE (Optional By Order) SSC (Soyal Security Communication) |
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| Serial | TTL UART (4800~115200 bps) X2 (half-duplex) | ||
| Wiegand Input | Wiegand 26~64 | ||
| Wiegand Output | Wiegand Data 0, Data 1 and Arming Output, Duress Output share the same terminal | ||
*SSC (SOYAL SECURITY COMMUNICATION) :To enchance security of communication
| Main Controller | Wiegand Output Port | |
| DI | Egress X1 Door Status X1 |
Egress X1 Door Status X1 |
| Door Lock Output | Door Lock Relay X1 | Open Collector X1 |
| Alarm Output | Relay X1 | |
| Wiegand Port | — | Wiegand Data 0 Intput X1 Wiegand Data 1 Intput X1 Red LED Output X1 Green LED Output X1 Beeper Output X1 |
| Open Collect Output |
Arming Output X1 |
|
| Tamper | Limit switch (1 Form C/ 1000mA / 30VDC) | |
| User Capacity / Floors Number | 16,000 Users/64 Floors (Default value)；32,000 Users/32 Floors；65,000 Users/16 Floors | ||
| Event Log | 32,000 | ||
| Power Voltage | 12-24VDC | ||||
| Flash memory | Capacity 32Mb (The user data and event logs can be stored for more than 10 years after power off) |
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| RTC | RTC clock can be maintained for 14 days after power off, and the time error per week is within 1 minute (vary depending on the installation environment) | ||||
| CPU | ARM Cortex M3 (32 bits) | ||||
| Power Consumption | <5W | ||||
| Indicator | LED | 6 LED (Green/ Red) | |||
| Buzzer | 1 | ||||
| TAMPER | Limit switch (1 Form C/ 1000mA / 30VDC) | ||||
| LCD Panel | 128*64 (4 line messages, 16 Characters each line) | ||||
| Housing Material | ABS (Fire-proof level: 94V0) | ||||
| Color | Edge: Black / Silver | ||||
| Keypad | lluminated Rubber | ||||
| Dimension (mm) | AR-837-E | 128(H)X94(W)X40(D) | |||
| AR-837-EE | 128(H)X147(W)X60(D) | ||||
| Net Weight(g) | AR-837-E | approx. 230 | |||
| AR-837-EE | approx. 395 | ||||
| Ingress Protection | IP65 | ||||
| Environment | Operating Temperature | -20℃ ~ +70℃ | |||
| Storage Temperature | -40℃ to +75℃ | ||||
| Operating Humidity | 0%~90% (non-condensing) | ||||
| Storage Humidity | 0%~95% (non-condensing) | ||||
| File Name | New features | Frequency | Version | Updated Date | Download |
|---|---|---|---|---|---|
| Catalogues | |||||
 837 Series Catalogue
|
V171130 | 2021-07-30 | Download | ||
 Vision Series Catalogue
|
V160910 | 2021-08-02 | Download | ||
 AR-837-E/EE Catalogue
|
V220308 | 2022-03-08 | Download | ||
| Manual | |||||
 AR-837-E/EE/EF/ER/W Manual
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V251020 | 2025-10-20 | Download | ||
 Software Manual - Enterprise Series HTTP Server
|
V230608 | 2023-06-08 | Download | ||
 AR-837-EE_P CAD File
|
2025-09-02 | Download | |||
 AR-837-E CAD File
|
2025-09-02 | Download | |||
| Software | |||||
 701ServerSQL
(Please obtain software password from installer) |
※Ignore any Windows security prompts. This software has passed VirusTotal security inspections and is certified safe to use. | 2026-04-24 | Download | ||
|
701ServerSQL
(Please obtain software password from installer) |
701ServerSQL Manual | 2024-09-11 | Download | ||
|
701ServerSQL
(Please obtain software password from installer) |
[11V2]Supports Windows 10 and Windows 11 ◎Support MariaDB, MSSQL, Unicode ◎Support Windows Server 2019, 2022, and 2025 |
11V3 2026-04-15 |
2026-04-15 | Download | |
|
701ServerSQL
(Please obtain software password from installer) |
[11V2]Supports Windows 10 and Windows 11 ◎Support MariaDB, MSSQL, Unicode ◎Support Windows Server 2019, 2022, and 2025 |
11V2 2025-02-26 |
2025-02-26 | Download | |
|
701ServerSQL
(Please obtain software password from installer) |
[V902] Supports Windows 7、10、11 | V902 2019-12-16 |
2018-10-31 | Download | |
|
701ServerSQL
(Please obtain software password from installer) |
[ V806] Supports Windows XP and Windows 7、10、11 | V806 2018-10-31 |
2018-10-31 | Download | |
 701ClientSQL
(Please obtain software password from installer) |
※Ignore any Windows security prompts. This software has passed VirusTotal security inspections and is certified safe to use. | 2026-04-24 | Download | ||
|
701ClientSQL
(Please obtain software password from installer) |
701ClientSQL Manual | 2024-10-17 | Download | ||
|
701ClientSQL
(Please obtain software password from installer) |
[11V3]Supports Windows 10 and Windows 11 ◎Support MariaDB, MSSQL ◎Compatible with 701ServerSQL 11V2 |
11V3 2026-02-03 |
2026-02-03 | Download | |
|
701ClientSQL
(Please obtain software password from installer) |
[ Hex32 ] Supports UID32 HEX mode input |
10V5_Hex32 2024-08-12 |
2024-08-12 | Download | |
|
701ClientSQL
(Please obtain software password from installer) |
[ ABA64 ] Supports ABA64 mode input |
10V5_ABA64 2024-08-12 |
2024-08-12 | Download | |
|
701ClientSQL
(Please obtain software password from installer) |
[ Hex6 ] Supports UID64 HEX mode input |
10V5_Hex64 2024-08-12 |
2024-08-12 | Download | |
|
701ClientSQL
(Please obtain software password from installer) |
[ V902 ] Supports Windows 7、10、11 | V902 2019-12-13 |
2019-12-13 | Download | |
|
701ClientSQL
(Please obtain software password from installer) |
[ V806 ]Supports Windows XP and Windows 7、10、11 | V806 2018-10-31 |
2018-10-31 | Download | |
| Firmware | |||||
 AR-837-E/EE
(※ If the screen reverses after update, press ‘✱’ 6 times to restore.) |
How to update the firmware of SOYAL controller and other products? | 2022-11-25 | Download | ||
|
AR-837-E/EE
(※ If the screen reverses after update, press ‘✱’ 6 times to restore.) |
Firmware Updating Setting Step | 2022-03-09 | Download | ||
|
AR-837-E/EE
(※ If the screen reverses after update, press ‘✱’ 6 times to restore.) |
AUTO_LIFT Manual | 2024-09-30 | Download | ||
|
AR-837-E/EE
(※ If the screen reverses after update, press ‘✱’ 6 times to restore.) |
Standard Firmware ※After the firmware update, press the Reset button to complete the reset. ◎Supports 100M, 1G, and 10G network switches. |
125kHz ,13.56MHz , Dual Band | v0406 2026-03-31 |
2026-03-31 | Download |
|
AR-837-E/EE
(※ If the screen reverses after update, press ‘✱’ 6 times to restore.) |
Reliable and Cost-Effective Anti-Copy Firmware (Requires SOYAL ISO 15693 Cards) |
125kHz ,13.56MHz , Dual Band | v0406 2026-03-31 |
2026-03-31 | Download |
|
AR-837-E/EE
(※ If the screen reverses after update, press ‘✱’ 6 times to restore.) |
Set specific user floor access or mailbox number in User Card Edit's Alias field (first three digit number, example: '001' for 1st mailbox access) | 125kHz ,13.56MHz , Dual Band | V0406 2026-03-31 |
2026-03-31 | Download |
|
AR-837-E/EE
(※ If the screen reverses after update, press ‘✱’ 6 times to restore.) |
Mifare is in reverse order (applied to the WG reader with reverse UID order) | 125kHz ,13.56MHz , Dual Band | V0405 2025-05-19 |
2025-05-19 | Download |
|
AR-837-E/EE
(※ If the screen reverses after update, press ‘✱’ 6 times to restore.) |
Firmware for Fingerprint Chip Cards | 125kHz ,13.56MHz , Dual Band | V0405 2025-01-21 |
2025-01-21 | Download |
|
AR-837-E/EE
(※ If the screen reverses after update, press ‘✱’ 6 times to restore.) |
Integrated Rolling Door Control | 125kHz ,13.56MHz , Dual Band | V0405 2024-11-05 |
2024-11-05 | Download |
|
AR-837-E/EE
(※ If the screen reverses after update, press ‘✱’ 6 times to restore.) |
Elevator Scheduling Dedicated Firmware | 125kHz ,13.56MHz , Dual Band | V0405 2024-09-30 |
2024-09-30 | Download |
|
AR-837-E/EE
(※ If the screen reverses after update, press ‘✱’ 6 times to restore.) |
I/O Point Control for Enabling/Disabling RF Card Reader Function (Main controller door sensor controls the main controller’s card reader function; Wiegand door sensor controls the Wiegand card reader function.) |
125kHz ,13.56MHz , Dual Band | V0405 2024-03-29 |
2024-03-29 | Download |
|
AR-837-E/EE
(※ If the screen reverses after update, press ‘✱’ 6 times to restore.) |
Support for QR Code and Bluetooth devices | 125kHz ,13.56MHz , Dual Band | V0405 2024-01-26 |
2024-01-26 | Download |
|
AR-837-E/EE
(※ If the screen reverses after update, press ‘✱’ 6 times to restore.) |
Keypad can output under WG mode, support card flashing and PIN access. | 125kHz ,13.56MHz , Dual Band | v0404 2022-09-29 |
2022-09-29 | Download |
|
AR-837-E/EE
(※ If the screen reverses after update, press ‘✱’ 6 times to restore.) |
Trigger Alarm if invalid card or Anti-passback error | 125kHz ,13.56MHz , Dual Band | V0404 2022-03-09 |
2022-03-09 | Download |
|
AR-837-E/EE
(※ If the screen reverses after update, press ‘✱’ 6 times to restore.) |
Mifare & WG Input are in reverse order (applicable for system that use reverse UID order, if this is the case please enter the original card ID) | 125kHz ,13.56MHz , Dual Band | V0404 2022-03-01 |
2022-03-01 | Download |
|
AR-837-E/EE
(※ If the screen reverses after update, press ‘✱’ 6 times to restore.) |
Automatic Release of Elevator Floor Control During Fire Alarm (Must be integrated with fire detection points, using SOYAL’s fire alarm integration system.) |
125kHz ,13.56MHz , Dual Band | V0405 2023-05-04 |
2021-05-31 | Download |
|
AR-837-E/EE
(※ If the screen reverses after update, press ‘✱’ 6 times to restore.) |
External Display Board 8 Secs. AUTO_RENEW_LED | 125kHz ,13.56MHz , Dual Band | V0404 2021-06-01 |
2021-05-31 | Download |
Cloud Based Mail Reception & Delivery and Mailbox Management System
Facility management system
Offline Stored-Value and Consumption Application
Membership Storage and Consumption Management System
Smart Telecare for Health Living and Home Care
Smart Building-1
Smart Building-2
Smart Buiding-3
Since established in 1993, SOYAL Technology has been adopting the distribution policy of sales and after-sales service. Due to all SOYAL products are produced with high industrial-grade components, the users can use our products for more than 10 years, in which indicates SOYAL provides a reliable security system with trusted and long-term companionship.
In order to ensure long-term and high-quality after-sale services and maintenance, it is very important to carefully select distributors who can provide good installation and service.
We would advise the customers to take after-sales service as the main consideration before purchasing to avoid any doubts about installation and after-sales service.
In addition to physical distributors, SOYAL also made a variety of online teaching videos and Q&A to help customers quickly find answers as like 24 / 7 services. You are welcome to subscribe our training channel.
SOYAL offer Standard Warranty and SOYAL Extended Warranty Program that can be listed below:
1. Standard Warranty is 12 months warranty against manufacturing defects is guaranteed since the date of shipment under the circumstances of non-natural disaster, damage, non- deliberate damage by people.
2. Extended Warranty Program is extended program of Standard Warranty to prolong the Warranty period in which divided into two different plans.
Plan 1. Directly Add Purchase
Purchase Extended Warranty by the time product is purchased.
Plan 2. Purchase Before Warranty Expires
Purchase the Extended Warranty before the original 12 months warranty expires. If you did not purchase the Extended Warranty when you purchase the product, you can enjoy an opportunity to purchase an extended warranty before the 12 months warranty expires.
Please refer to the following price list for the additional purchase fee required for the Extended Warranty of the two plans:
| Extendend Warranty | Plan 1. Directly Add Purchase | Plan 2. Purchase Before Warranty Expires |
|---|---|---|
| Extended to 2 years warranty | 10% of the Unit Price | 15% of the Unit Price |
| Extended to 3 years warranty | 20% of the Unit Price | 25% of the Unit Price |
| Extended to 4 years warranty | 35% of the Unit Price | 40% of the Unit Price |
| Extended to 5 years warranty | 50% of the Unit Price | 55% of the Unit Price |
| Extended to 6 years warranty | 65% of the Unit Price | 70% of the Unit Price |
| Extended to 7 years warranty | 80% of the Unit Price | 85% of the Unit Price |
| Extended to 8 years warranty | 95% of the Unit Price | 105% of the Unit Price |
| Extended to 9 years warranty | 115% of the Unit Price | 125% of the Unit Price |
| Extended to 10 years warranty | 135% of the Unit Price | 145% of the Unit Price |
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Inner Box
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Outer Carton
Graphic Display Multi-Function Proximity Controller
AR-837-EA