Graphic Display Multi-Function Proximity Controller
AR-837-EA◎Dual cameras live dynamic face expression detection
◎Support face registration and face recognition under standalone mode
◎Access denied when using pictures, videos
◎ Supports dynamic graphic control and timely jump to emergency events.
◎ Support for elevator scheduling control.
◎ Supports cloud-based access control with messages actively transmitted via TCP.
| • For 701ServerSQL software [LAN] model selection and Keyless controller Parameter Setting Methods, please refer to FAQ |
For detailed information, please refer to ➤ Instant RFID Integration with PLC for Automated Parking & Machine Control
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ACCESS & LIFT CONTROL
DUAL-DOOR CONTROL ON ENTERPRISE E SERIES CONTROLLER AND WIEGAND READER
DUAL CAMERAS LIVE FACE RECOGNITION & ANTI-SPOOFING DETECTION
Introduction to the Application of Enterprise Edition (E) Series Controllers with Roller Shutter Doors
Related Resources ➤Enterprise (E) Series Controllers: Roll Shutter Door, Anti-Tamper, and Various Alarm Applications and Wiring Compilation
| Verification Speed | 1:300 < 3.0 Sec | ||
| Face Capacity | 1000 (recommended for areas with insufficient lighting to limit to under 300 ) | ||
| Image Screen | 2.8 TFT LCD Screen (320*240) | ||
| LCD Screen for Programming | 128*64 Menu LCD Screen | ||
| Camera | RGB(640*480) + IR(640*480) | ||
| Assistant Exposure Light | White LED / IR high brightless LED | ||
| FRR (False Rejection Rate) | FRR ≤ 0.4%(≤300 users) FRR ≤ 0.6%(≤500 users) FRR ≤ 0.8% (501–2000 users) FRR ≤ 1.0% (≥2001 users) | ||
| S (Dual Band) | |||
| Frequency | 125kHz:
| ||
| UID Bits | 24~64 Bit (Adjustable) | ||
| RF Reading Range | 2-15 cm | ||
*MIFARE and MIFARE Classic, MIFARE DESFire, MIFARE Plus, MIFARE Ultralight are registered trademarks of NXP B.V.
| Face Capacity | 1000 (recommended for areas with insufficient lighting to limit to under 300 ) | ||
| User Capacity / Floors Number | 16,000 Users/64 Floors (Default value)；32,000 Users/32 Floors；65,000 Users/16 Floors | ||
| Event Log | 32,000 | ||
| Main Controller | Wiegand Output Port | |
| DI | Egress X1 Door Status X1 | Egress X1 Door Status X1 |
| Door Lock Output | Door Lock Relay X1 | Open Collector X1 |
| Alarm Output | Relay X1 | |
| Wiegand Port | — | Wiegand Data 0 Intput X1 Wiegand Data 1 Intput X1 Red LED Output X1 Green LED Output X1 Beeper Output X1 |
| Open Collect Output | Arming Output X1 | |
| Tamper | Limit switch (1 Form C/ 1000mA / 30VDC) | |
| Power Voltage | 12-24VDC | ||||
| Flash memory | Capacity 32Mb (The user data and event logs can be stored for more than 10 years after power off) | ||||
| RTC | RTC clock can be maintained for 14 days after power off, and the time error per week is within 1 minute (vary depending on the installation environment) | ||||
| CPU | ARM Cortex M3 (32 bits) | ||||
| Power Consumption | <5W | ||||
| Indicator | LED | 6 LED (Green/ Red) | |||
| Buzzer | 1 | ||||
| TAMPER | Limit switch (1 Form C/ 1000mA / 30VDC) | ||||
| LCD Panel | 128*64 (4 line messages, 16 Characters each line) | ||||
| Housing Material | ABS (Fire-proof level: 94V0) | ||||
| Color | Edge: Black / Silver | ||||
| Keypad | lluminated Rubber | ||||
| Dimension (mm) | 128(H)X147(W)X60(D) | ||||
| Net Weight(g) | approx. 340 | ||||
| Ingress Protection | IP65 | ||||
| Environment | Operating Temperature | -20℃ ~ +70℃ | |||
| Storage Temperature | -40℃ to +75℃ | ||||
| Operating Humidity | 0%~90% (non-condensing) | ||||
| Storage Humidity | 0%~95% (non-condensing) | ||||
| S (Dual Band) | |||
| RFID Crypto | CC Certification: AES Crypto comply with EAL5+ | ||
| Host | RS-485 (9600 bps) TCP/IP POE (Optional By Order) SSC (Soyal Security Communication) | ||
| Serial | TTL UART (4800~115200 bps) X1 (half-duplex) | ||
| Wiegand Input | Wiegand 26~64 | ||
| Wiegand Output | Wiegand Data 0, Data 1 and Arming Output, Duress Output share the same terminal | ||
*SSC (SOYAL SECURITY COMMUNICATION) :To enchance security of communication
| File Name | New features | Frequency | Version | Updated Date | Download |
|---|---|---|---|---|---|
| Catalogues | |||||
 837 Series Catalogue | V171130 | 2021-07-30 | Download | ||
 AR-837-EA Catalogue | V220308 | 2022-03-08 | Download | ||
| Manual | |||||
 Software Manual - Enterprise Series HTTP Server | V230608 | 2023-06-08 | Download | ||
 AR-837-EA Manual | V230719 | 2023-07-19 | Download | ||
| Software | |||||
 701ServerSQL (Please obtain software password from installer) | 701ServerSQL Manual | 2024-09-11 | Download | ||
701ServerSQL (Please obtain software password from installer) | [11V2]Supports Windows 10 and Windows 11 ◎Support MariaDB, MSSQL, Unicode ◎Support Windows Server 2016, 2019, 2022, and 2025 | 11V2 2025-02-26 | 2025-02-26 | Download | |
701ServerSQL (Please obtain software password from installer) | [V902] Supports Windows 7、10、11 | V902 2019-12-16 | 2018-10-31 | Download | |
701ServerSQL (Please obtain software password from installer) | [ V806] Supports Windows XP and Windows 7、10、11 | V806 2018-10-31 | 2018-10-31 | Download | |
 701ClientSQL (Please obtain software password from installer) | 701ClientSQL Manual | 2024-10-17 | Download | ||
701ClientSQL (Please obtain software password from installer) | [11V3]Supports Windows 10 and Windows 11 ◎Support MariaDB, MSSQL ◎Compatible with 701ServerSQL 11V2 | 11V3 2025-11-12 | 2025-11-12 | Download | |
701ClientSQL (Please obtain software password from installer) | [ Hex32 ] Supports UID32 HEX mode input | 10V5_Hex32 2024-08-12 | 2024-08-12 | Download | |
701ClientSQL (Please obtain software password from installer) | [ ABA64 ] Supports ABA64 mode input | 10V5_ABA64 2024-08-12 | 2024-08-12 | Download | |
701ClientSQL (Please obtain software password from installer) | [ Hex6 ] Supports UID64 HEX mode input | 10V5_Hex64 2024-08-12 | 2024-08-12 | Download | |
701ClientSQL (Please obtain software password from installer) | [ V902 ] Supports Windows 7、10、11 | V902 2019-12-13 | 2019-12-13 | Download | |
701ClientSQL (Please obtain software password from installer) | [ V806 ]Supports Windows XP and Windows 7、10、11 | V806 2018-10-31 | 2018-10-31 | Download | |
| Firmware | |||||
 AR-837-EA | How to update the firmware of SOYAL controller and other products? | 2022-11-25 | Download | ||
AR-837-EA | Standard Firmware Whether wearing face mask or not, the face can be recognized to access; but the security level should be set to [ Level Low] if detecting face mask | 125kHz ,13.56MHz , Dual Band | V0405 2025-07-18 | 2025-07-18 | Download |
AR-837-EA | Firmware Updating Setting Step | 2022-11-25 | Download | ||
AR-837-EA | Customized Firmware Only wearing face mask is allowed to access and trigger alert if the recognizing face does not wear a mask | 125kHz ,13.56MHz , Dual Band | V0404 2021-06-17 | 2021-06-17 | Download |
智慧城市&智慧建築
Smart Telecare-Communication integration & SCADA
Smart City/Smart Traffic
Live Dynamic Face Recognition & License Plate Recognition via IP Camera & Seamiess Event lmage Capature Integration
SOYAL offer Standard Warranty and SOYAL Extended Warranty Program that can be listed below:
1. Standard Warranty is 12 months warranty against manufacturing defects is guaranteed since the date of shipment under the circumstances of non-natural disaster, damage, non- deliberate damage by people.
2. Extended Warranty Program is extended program of Standard Warranty to prolong the Warranty period in which divided into two different plans.
Plan 1. Directly Add Purchase
Purchase Extended Warranty by the time product is purchased.
Plan 2. Purchase Before Warranty Expires
Purchase the Extended Warranty before the original 12 months warranty expires. If you did not purchase the Extended Warranty when you purchase the product, you can enjoy an opportunity to purchase an extended warranty before the 12 months warranty expires.
Please refer to the following price list for the additional purchase fee required for the Extended Warranty of the two plans:
| Extendend Warranty | Plan 1. Directly Add Purchase | Plan 2. Purchase Before Warranty Expires |
|---|---|---|
| Extended to 2 years warranty | 10% of the Unit Price | 15% of the Unit Price |
| Extended to 3 years warranty | 20% of the Unit Price | 25% of the Unit Price |
| Extended to 4 years warranty | 35% of the Unit Price | 40% of the Unit Price |
| Extended to 5 years warranty | 50% of the Unit Price | 55% of the Unit Price |
| Extended to 6 years warranty | 65% of the Unit Price | 70% of the Unit Price |
| Extended to 7 years warranty | 80% of the Unit Price | 85% of the Unit Price |
| Extended to 8 years warranty | 95% of the Unit Price | 105% of the Unit Price |
| Extended to 9 years warranty | 115% of the Unit Price | 125% of the Unit Price |
| Extended to 10 years warranty | 135% of the Unit Price | 145% of the Unit Price |
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Inner Box
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Outer Carton
RFID LCD Fingerprint Access Controller
AR-837-EF9DO
Graphic Display Multi-Function Proximity Controller
AR-837-E
Graphic Display Proximity / QR Code Controller
AR-837-EL
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AR-837-W
DESFire Card Encoder
(Standalone Offline Type)