RFID LCD Fingerprint Access Controller
AR-837-EF9DO◎10-level adjustable volume
◎Built-in HTTP Page for Remote Setup
◎Elevator Scheduled Control (Requires specialized firmware)
◎Alarm Schedule Function for Work Shift and Attendance Reminders.
◎IP-based controller supporting flush-mount and surface-mount
◎Cloud Access Control with Active Data Upload via TCP
◎Dynamic Graphics & Emergency Event Pop-up
Features
AR-837-EF9DO Features
|
• For 701ServerSQL software [LAN] model selection and Keyless controller Parameter Setting Methods, please refer to FAQ |
For detailed information, please refer to ➤ Instant RFID Integration with PLC for Automated Parking & Machine Control
STANDALONE & NETWORKING ACCESS CONTROL
Smart Mailbox Integration Application
Introduction to the Application of Enterprise Edition (E) Series Controllers with Roller Shutter Doors
Related Resources ➤Enterprise (E) Series Controllers: Roll Shutter Door, Anti-Tamper, and Various Alarm Applications and Wiring Compilation
- Capacity to Built-in HID module and HID compilable
- Capacity to Built-in Voice module
- Built-in Door Bell button
- Illuminated Keypad Design for more visual operation
- Weatherproof Design for outdoor use
- High security Biometrics Device, the finger is the only key
- RS-485 and TCP/IP communication interface
- User capacity: 16,000; Event log: 32,000
- Fingerprint-User capacity: 4,500~9000 (2~1 fingers for each user)
- High recognition rate of fingerprint reader(FRR): <0.1%
- Fingerprint Sensor can option the Optical Sensor(DO) or the Capasitive Sensor(MT)
- Auth. Speed (1:N): 0.97Sec.(DO) / 0.65Sec.(MT)
- Access modes: Finger only, Card and Finger, Card or PIN and Finger, Card and PIN and Finger
- Built-in Watch Dog to prevent the halting
- 2 control modes: M4/ M8
- 63 auto-open zone settings and 16 sets of Auto-Open Zone editable
- WG port provides anti-pass-back function
- One more Exit Switch, Door Contact and Door Output to wiegand
- Built-in Multi-Output: Door Lock/ Alarm/ Arming/ Duress/ Security trigger signal
- SOYAL software support for networking
- Easily integrated with SOYAL or others access control system
- Work attendance check: Push buttons to select Duty on/off work, Leave/Back and Overtime on/off
- Built-in Real Time Clock & Anti-Tamper functions
- Flexible to integrate with other equipments
- 125kHz and 13.56MHz can be used simultaneously two channels
- Patent for new type of Relay, avoid vibrating to Mis-Trigger
- RS-485 serial output for various application and lift control
- Built-in 16 set of Alarm and 120 days of Holiday setting
- Menu setting with LCD panel
- Coordinating with softwares for further application on access control, time attendance, payroll, anddoor/sensor image-monitor function
- Auto-lock of the keypad for 30 seconds after continuous failed operation by 3 times
- Including the input of door contact, offering the alarm system of both door opening too long and beingforced to open
- Intelligent to shift for standalone or networking mode while system disconnected
- Support Fire buttons to make sure the fire happening, all doors open
- Supporting AR-721_RB Relay Output module alternates traditional relay module, raise security, resist from stealing, and avoid wrong operation.
- 2 sets of Auto-Open Zone editable by standalone operation
Specification
Frequency / UID Bits / RF Reading Range
| S (Dual Band) | |||
| Frequency |
125kHz:
|
||
| UID Bits | 24~64 Bit (Adjustable) | ||
| RF Reading Range | 2-15 cm | ||
*MIFARE and MIFARE Classic, MIFARE DESFire, MIFARE Plus, MIFARE Ultralight are registered trademarks of NXP B.V.
RFID Crypto / Communication interface
| S (Dual Band) | |||
| RFID Crypto | CC Certification: AES Crypto comply with EAL5+ | ||
| Host | RS-485 (9600 bps) TCP/IP POE (Optional By Order) SSC (Soyal Security Communication) |
||
| Serial | TTL UART (4800~115200 bps) X1 (half-duplex) | ||
| Wiegand Input | Wiegand 26~64 | ||
| Wiegand Output | Wiegand Data 0, Data 1 and Arming Output, Duress Output share the same terminal | ||
*SSC (SOYAL SECURITY COMMUNICATION) :To enchance security of communication
DI/DO (Doors Control:2)
| Main Controller | Wiegand Output Port | |
| DI | Egress X1 Door Status X1 |
Egress X1 Door Status X1 |
| Door Lock Output | Door Lock Relay X1 | Open Collector X1 |
| Alarm Output | Relay X1 | |
| Wiegand Port | — | Wiegand Data 0 Intput X1 Wiegand Data 1 Intput X1 Red LED Output X1 Green LED Output X1 Beeper Output X1 |
| Open Collect Output |
Arming Output X1 |
|
| Tamper | Limit switch (1 Form C/ 1000mA / 30VDC) | |
User Capacity / Floors Number / Event Log
| User Capacity / Floors Number | 16,000 Users/64 Floors (Default value)；32,000 Users/32 Floors；65,000 Users/16 Floors | ||
| Event Log | 32,000 | ||
Hardware Specifications
| Power Voltage | 12-24VDC | ||||
| Flash memory | Capacity 32Mb (The user data and event logs can be stored for more than 10 years after power off) |
||||
| RTC | RTC clock can be maintained for 14 days after power off, and the time error per week is within 1 minute (vary depending on the installation environment) | ||||
| CPU | ARM Cortex M3 (32 bits) | ||||
| Power Consumption | <5W | ||||
| Indicator | LED | 6 LED (Green/ Red) | |||
| Buzzer | 1 | ||||
| TAMPER | Limit switch/ 1 Form C/ 1000mA / 30VDC | ||||
| LCD Panel | 128*64 (4 line messages, 16 Characters each line) | ||||
| Housing Material | ABS (Fire-proof level: 94V0) | ||||
| Color | Edge: Black / Silver | ||||
| Keypad | lluminated Rubber | ||||
| Dimension (mm) | Roof Type | 128(H)X147(W)X73(D) | |||
| Standard Type | 128(H)X147(W)X65(D) | ||||
| Net Weight(g) | approx. 320 | ||||
| Ingress Protection | IP65 | ||||
| Environment | Operating Temperature | -20℃ ~ +70℃ | |||
| Storage Temperature | -40℃ to +75℃ | ||||
| Operating Humidity | 0%~90% (non-condensing) | ||||
| Storage Humidity | 0%~95% (non-condensing) | ||||
Fingerprint Specifications
| FP Sensor Type | Optical Sensor | ||
| FRR | <1% | ||
| Image Resolution | 500dpi | ||
| Fingerprint Capacity | 9000FP | ||
| Total Users with FP Capacity | 4500 User (1-2 fingerprints for each user) | ||
| Identification Speed (1:1000) | <0.7sec | ||
| Sensible Temperature | +30°C to +31°C | ||
Manual / Firmware
| File Name | New features | Frequency | Version | Updated Date | Download |
|---|---|---|---|---|---|
| Catalogues | |||||
 837 Series Catalogue
|
V171130 | 2021-07-30 | Download | ||
 AR-837-EF3DO Catalogue
|
V160901 | Download | |||
 AR-837-EF Catalogue
|
V220808 | 2022-08-08 | Download | ||
| Manual | |||||
 AR-837-E/EE/EF/ER/W Manual
|
V251020 | 2025-10-20 | Download | ||
 Software Manual - Enterprise Series HTTP Server
|
V230608 | 2023-06-08 | Download | ||
 AR-837-EF9DO CAD File
|
2025-09-02 | Download | |||
| Software | |||||
 701ServerSQL
(Please obtain software password from installer) |
※Ignore any Windows security prompts. This software has passed VirusTotal security inspections and is certified safe to use. | 2026-04-24 | Download | ||
|
701ServerSQL
(Please obtain software password from installer) |
※For migration: Copy original data to C:\ before upgrading. | 2026-06-09 | Download | ||
|
701ServerSQL
(Please obtain software password from installer) |
701ServerSQL Manual | 2024-09-11 | Download | ||
|
701ServerSQL
(Please obtain software password from installer) |
[11V3]Supports Windows 10 and Windows 11 ◎Support MariaDB, MSSQL, Unicode ◎Support Windows Server 2019, 2022, and 2025 |
11V3 2026-05-27 |
2026-05-20 | Download | |
|
701ServerSQL
(Please obtain software password from installer) |
[11V2]Supports Windows 10 and Windows 11 ◎Support MariaDB, MSSQL, Unicode ◎Support Windows Server 2019, 2022, and 2025 |
11V2 2025-02-26 |
2025-02-26 | Download | |
|
701ServerSQL
(Please obtain software password from installer) |
[V902] Supports Windows 7、10、11 | V902 2019-12-16 |
2018-10-31 | Download | |
|
701ServerSQL
(Please obtain software password from installer) |
[ V806] Supports Windows XP and Windows 7、10、11 | V806 2018-10-31 |
2018-10-31 | Download | |
 701ClientSQL
(Please obtain software password from installer) |
※Ignore any Windows security prompts. This software has passed VirusTotal security inspections and is certified safe to use. | 2026-04-24 | Download | ||
|
701ClientSQL
(Please obtain software password from installer) |
※For migration: Copy original data to C:\ before upgrading. | 2026-06-09 | Download | ||
|
701ClientSQL
(Please obtain software password from installer) |
701ClientSQL Manual | 2024-10-17 | Download | ||
|
701ClientSQL
(Please obtain software password from installer) |
[11V3]Supports Windows 10 and Windows 11 ◎Support MariaDB, MSSQL ◎Compatible with 701ServerSQL 11V2 |
11V3 2026-06-01 |
2026-06-01 | Download | |
|
701ClientSQL
(Please obtain software password from installer) |
[ Hex32 ] Supports UID32 HEX mode input |
10V5_Hex32 2024-08-12 |
2024-08-12 | Download | |
|
701ClientSQL
(Please obtain software password from installer) |
[ ABA64 ] Supports ABA64 mode input |
10V5_ABA64 2024-08-12 |
2024-08-12 | Download | |
|
701ClientSQL
(Please obtain software password from installer) |
[ Hex6 ] Supports UID64 HEX mode input |
10V5_Hex64 2024-08-12 |
2024-08-12 | Download | |
|
701ClientSQL
(Please obtain software password from installer) |
[ V902 ] Supports Windows 7、10、11 | V902 2019-12-13 |
2019-12-13 | Download | |
|
701ClientSQL
(Please obtain software password from installer) |
[ V806 ]Supports Windows XP and Windows 7、10、11 | V806 2018-10-31 |
2018-10-31 | Download | |
| Firmware | |||||
 AR-837-EF9DO
|
How to update the firmware of SOYAL controller and other products? | 2022-11-25 | Download | ||
|
AR-837-EF9DO
|
Firmware Updating Setting Step | 2021-06-01 | Download | ||
|
AR-837-EF9DO
|
Standard Firmware ◎Supports 100M, 1G, and 10G network switches. |
125kHz ,13.56MHz , Dual Band | v0406 2026-02-10 |
2026-02-10 | Download |
|
AR-837-EF9DO
|
Customized Firmware Dual Finger Check |
125kHz ,13.56MHz , Dual Band | V0403 2020-02-19 |
2021-05-31 | Download |
|
AR-837-EF9DO
|
Customized Firmware: Swipe card first then fingeprint | 125kHz ,13.56MHz , Dual Band | V0404 2022-05-05 |
2022-05-05 | Download |
|
AR-837-EF9DO
|
Customized Firmware: AUTO_LIFT | 125kHz ,13.56MHz , Dual Band | V0403 2020-12-04 |
2021-05-31 | Download |
|
AR-837-EF9DO
|
Customized Firmware: ERR_CARD_ON_ALARM | 125kHz ,13.56MHz , Dual Band | V0403 2020-10-29 |
2021-05-31 | Download |
(Please obtain software password from installer)
(Please obtain software password from installer)
(Please obtain software password from installer)
(Please obtain software password from installer)
2026-05-27
◎Support MariaDB, MSSQL, Unicode
◎Support Windows Server 2019, 2022, and 2025
(Please obtain software password from installer)
2025-02-26
◎Support MariaDB, MSSQL, Unicode
◎Support Windows Server 2019, 2022, and 2025
(Please obtain software password from installer)
2019-12-16
(Please obtain software password from installer)
2018-10-31
(Please obtain software password from installer)
(Please obtain software password from installer)
(Please obtain software password from installer)
(Please obtain software password from installer)
2026-06-01
◎Support MariaDB, MSSQL
◎Compatible with 701ServerSQL 11V2
(Please obtain software password from installer)
2024-08-12
Supports UID32 HEX mode input
(Please obtain software password from installer)
2024-08-12
Supports ABA64 mode input
(Please obtain software password from installer)
2024-08-12
Supports UID64 HEX mode input
(Please obtain software password from installer)
2019-12-13
(Please obtain software password from installer)
2018-10-31
2026-02-10
◎Supports 100M, 1G, and 10G network switches.
2020-02-19
Dual Finger Check
2022-05-05
2020-12-04
2020-10-29
FAQ / Academy
智慧城市&智慧建築
Smart City/Smart Traffic
How to Order
Since established in 1993, SOYAL Technology has been adopting the distribution policy of sales and after-sales service. Due to all SOYAL products are produced with high industrial-grade components, the users can use our products for more than 10 years, in which indicates SOYAL provides a reliable security system with trusted and long-term companionship.
In order to ensure long-term and high-quality after-sale services and maintenance, it is very important to carefully select distributors who can provide good installation and service.
We would advise the customers to take after-sales service as the main consideration before purchasing to avoid any doubts about installation and after-sales service.
In addition to physical distributors, SOYAL also made a variety of online teaching videos and Q&A to help customers quickly find answers as like 24 / 7 services. You are welcome to subscribe our training channel.
How to Order
After Sales Service
SOYAL offer Standard Warranty and SOYAL Extended Warranty Program that can be listed below:
1. Standard Warranty is 12 months warranty against manufacturing defects is guaranteed since the date of shipment under the circumstances of non-natural disaster, damage, non- deliberate damage by people.
2. Extended Warranty Program is extended program of Standard Warranty to prolong the Warranty period in which divided into two different plans.
Plan 1. Directly Add Purchase
Purchase Extended Warranty by the time product is purchased.
Plan 2. Purchase Before Warranty Expires
Purchase the Extended Warranty before the original 12 months warranty expires. If you did not purchase the Extended Warranty when you purchase the product, you can enjoy an opportunity to purchase an extended warranty before the 12 months warranty expires.
Please refer to the following price list for the additional purchase fee required for the Extended Warranty of the two plans:
Extended Warranty Price List
| Extendend Warranty | Plan 1. Directly Add Purchase | Plan 2. Purchase Before Warranty Expires |
|---|---|---|
| Extended to 2 years warranty | 10% of the Unit Price | 15% of the Unit Price |
| Extended to 3 years warranty | 20% of the Unit Price | 25% of the Unit Price |
| Extended to 4 years warranty | 35% of the Unit Price | 40% of the Unit Price |
| Extended to 5 years warranty | 50% of the Unit Price | 55% of the Unit Price |
| Extended to 6 years warranty | 65% of the Unit Price | 70% of the Unit Price |
| Extended to 7 years warranty | 80% of the Unit Price | 85% of the Unit Price |
| Extended to 8 years warranty | 95% of the Unit Price | 105% of the Unit Price |
| Extended to 9 years warranty | 115% of the Unit Price | 125% of the Unit Price |
| Extended to 10 years warranty | 135% of the Unit Price | 145% of the Unit Price |
Packaging
Product Package ReferenceDimension(cm)
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x19_6(W)x13_3(D).png)
Inner Box
x39(W)x49(D).png)
Outer Carton
Accessories
Accessories Type
Graphic Display Multi-Function Proximity Controller
AR-837-EA